Перезвоним
Доставка

  • В корзине пусто!

Частые вопросы и ответы

🛒Как оформить заказ?
  1. Добавьте товар в корзину → нажмите "Оформить заказ" → заполните все данные → подтвердите заказ. Мы свяжемся с вами в течение 30 минут.
  2. Позвоните нам по телефонам: +375 29 147 80 85 (А1) или +375 29 573 39 53 (МТС).
  3. Напишите в мессенджеры (Viber, Telegram, WhatsApp) и закажите товар через чат.
🚫Как отменить заказ, высланный в другой город?
Если заказ отправлен через "Европочту" или "Белпочту", свяжитесь с нами до момента отправки. Мы постараемся отменить его вовремя.
❌Как отменить заказ?
Свяжитесь с нами по телефону или в мессенджере – мы отменим ваш заказ в любое время.
📞Мне никто не перезвонил после оформления заказа. Что делать?
Обычно мы перезваниваем в течение 30 минут. Если этого не произошло, проверьте правильность номера или свяжитесь с нами напрямую.
🛠️Какая гарантия на технику?
Мы предоставляем гарантию 12 месяцев на всю технику: фены, машинки, плойки, утюжки и прочее.
📦Может ли посылка повредиться при доставке?
Мы тщательно упаковываем каждый заказ. Если что-то произошло – свяжитесь с нами как можно скорее.
⏱️Посылка идет очень долго. Что делать?
Если прошло более 5 дней – свяжитесь с нами. Мы уточним местоположение посылки и поможем с решением.
🚚Как быстро придет заказ в другой город?
Доставка через "Европочту" или "Белпочту" занимает от 2 до 5 дней. Отправка – на следующий день после заказа. Можно запросить трек-номер.
📬Как быстро доставят товар после оформления заказа?
Курьерская доставка производится после 12:00. Укажите удобное время в комментарии или согласуйте с менеджером.
🏬Сколько времени заказ хранится в пункте самовывоза?
Заказ ожидает вас в течение 3 дней после оформления. Затем он будет отменен.
💳Можно ли купить в рассрочку вне Минска?
Онлайн-оплата картами рассрочки временно недоступна. Вы можете расплатиться ею в магазине в ТЦ "Променад" или при получении через курьера.
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